Dear customer,

As of its guiding principles, GIH is committed to Client Focus; fulfilling customer expectations and goals is a top priority. To ensure quality of service and provide solutions to your issues and concerns, GIH would receive complaints by the Customer Complaints Unit by download the attached form , fill and sign it, then you may deliver through the following means:

• By hand to GIH's complaints Unit;
    
• Via mail to GIH's Complaints Unit at P.O Box 28808, Safat 13149, Kuwait
    
• Via email to GIH's Complaints Unit:complaint@gih.com.kw